WHO THEY ARE | WHAT THEY DO | WHY THEY DO IT
Jeff, Jacklyn & Mark - The Ingram Mortgage Team
A little bit about the Ingram Mortgage Team
The Ingram Mortgage Team is where you come for mortgage advice if you want to be treated like family. Simple as that!
We have always been focused on providing people with knowledge and unbiased advice, but we like to do it in a way that is easy to understand and encourages you to make your decisions with confidence and knowledge.
We wanted to build a mortgage business that cares more for our customers than anyone else and to create a fun and meaningful place to work, full of great people and culture. We think we have done just that.
The Ingram Mortgage Team in the community
Team Ingram VS Team Schreder Annual Christmas Charity Classic
For the past eight years the Ingram Mortgage Team has partnered with The Schreder Brothers at Royal LePage in a hockey game benefitting Sources Langley Food Bank. To date, it has raised over $35,000 for Sources Langley Food Bank and received thousands of pounds of non-perishable food items! (humble brag - the Ingram Mortgage Team currently leads the series 5-3)
BC Special Olympics
The Ingram Mortgage Team helps the BC Special Olympics and will be assisting this great sport again in 2020.
The Ingram Mortgage Team is pleased to sponsor various local sports teams including the Shoot The Boot mixed slo-pitch team of the Cloverdale Slo-Pitch League; Ingram’s Oriole’s in the Chilliwack mixed Slo-Pitch League; and Rae Rae Racing.
How it all began, from Jeff’s perspective:
“When I was a kid, I didn’t know what my Dad did for work. I knew he was a “Mortgage Broker”, but I didn’t really understand what that meant. What I did know, however, is he helped people and made them really happy.
Fast forward to graduating from University and I knew I enjoyed people and wanted to help them, too. I guess Dad’s people skills and empathy kind of rubbed off on me!
Building the Ingram Mortgage Team together has been very special, and to be able to do it with my Dad has been an honour. We are grateful to be able to help so many people with such an important decision in their lives. And to be able to help them see their largest debt as an asset is a mindset we have always tried to instil in our mortgage family.
We are proud of building a fun and meaningful place to work. Everyone on the team is valued and encouraged to be themselves and hone their strengths. We are fortunate to be surrounded by teammates who are really good at what they do and are great people as well.
The IMT truly is a family, and with every customer we work with, we want them to feel like they are a part of this family, too. "Family takes care of family.”
Here is our vision. These words hang in our office for us to see every day!
- Treat each customer as if they were a part of the family
- Individualize each customer’s experience through listening, caring and empathizing
- Focus and tenacity while at the office to ensure all vital jobs are being done
- Innovative and adaptive mindsets to ensure the team stays ahead of the curve
- ALWAYS have fun as a team and be grateful!
Co-Founder / Mortgage Broker
Co-Founder / Mortgage Broker
Mortgage Family Experience Coordinator
Underwriter / Client Success Manager